Apartment tenants submit maintenance requests that specify their name, address, request type, and request description. The apartment management company often receives multiple requests from a single address about the same issue. The company wants to identify duplicate maintenance requests that are submitted less than 30 days apart.
Which three configurations, when applied in combination on the Search duplicate cases step, achieve this goal? (Choose Three)

• A.Configure a time period for the request date as a weighted condition.
• B.Configure the request type as aweighted condition.
• C.Configure the tenant name as a basic condition.
• D.Configure the apartment address as a weighted condition.
• E.Configure the apartment address as a basic condition.

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In an insurance application; a claim case records the items of loss. Given the property reference
.ItemOfLoss(l).Description, .ItemOfLoss is a___________________________ Response:

• A.Page List
• B.Single Value
• C.Value List
• D.Page

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Consider this scenario: A new Expense submitted and must be reviewed. The assignment urgency and the initial urgency values are both set to 10. The SLA starts when the assignment is created.
It the goal elapses and the assignment is not yet completed, the assignment urgency is Increased by 10.
If the deadline elapses and the assignment is not yet completed, the assignment urgency increases by
10. If the passed deadline elapses and the assignment is not yet completed, the assignment urgency increases by 10.
In the Answer Area, select the urgency for each milestone.

Solution:

Determine whether the given solution is correct?
Response:

• A.Incorrect
• B.Correct

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You are adding a field to your case type in which users must enter the day, month, and year they were hired before the user can submit the user form. The field type must enforce a date format.
What two validation approaches would you use to meet the validation requirements?
(Choose Two)
Response:

• A.Use the read-only option
• B.Add the word Required to the field label
• C.Define the field type as a date
• D.Use the Required option

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You have a data page with customer data. The data page is configured to reload if it is older than one hour.
Which of the following best describes when the data page will reload ?

• A.The data page reloads automatically one hour after it was last accessed
• B.The data page reloads on the next access one hour after it was last accessed
• C.The data page reloads on the next access one hour after it was created
• D.The data page reloads automatically one hour after it was created

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