DRAG DROP
Select each Business Need on the left and drag it to the appropriate Service Level Agreement Interval on the right.

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While testing a form, you need to verify the contents of a data page in memory. Which tool do you use to view the current contents of the data page?

• A.The Clipboard tool
• B.The Data Explorer
• C.Case Designer
• D.Live Ul

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A data page holds product information. The data page's Reload if older Than field is set to 15 minutes.
The data page is created at 06:12.
At 06:20 the user requests product information.
At 06:42 the user requests product information.
When is the data page reloaded?

• A.06:35
• B.06:20
• C.06:42
• D.06:27

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Which configuration informs a user by email when an assignment is added to the user's worklist?

• A.Add a Send Email step to the process after the assignment to notify the assigned user.
• B.Add a Send Notification step to the process after the assignment to notify the assigned user.
• C.Configure a service level to send a notification to the assigned user.
• D.Configure the case type to send assignment notifications to assigned users.

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