A customer calls to apply for a new bank account. The customer service representative (CSR) needs to perform an assignment named Select Account Type. During the discussion, the customer can request written information regarding different account types. Select the case lifecycle design that satisfies this requirement.

• A.A user view for requesting information to the Select Account Type assignment.
• B.Add a case-wide optional action.
• C.Add a router to the Select Account Type assignment.
• D.Add an optional action to the stage that contains the Select Account Type assignment.

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You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the consulate. A child Interview case is created for the interview process and assessment. Following the interview, it typically takes 48 hours for the consulate to reach a decision. For the visa case to proceed to applicant notification, the Interview case needs to be resolved.
How do you configure a case type to achieve the required behavior?

• A.Add a Create Case step that creates the Interview child case. There is no need to add a Wait step.
• B.Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved.
• C.Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until 48 hours have elapsed.
• D.Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved and after 48 hours have elapsed.

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Select each description on the left and drag it to the correct property mode on the right.

Correct Answer:

Explanation
Graphical user interface, text, application, email Description automatically generated

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You are implementing a Ul form collecting job applicant information. Users must provide values to certain fields before submitting the form.
Which configuration adds asterisks to indicate the mandatory fields on the form?

• A.Use multiple Validate rules for each mandatory field
• B.Use an Edit Validate rule to verify if each of the mandatory properties has a value
• C.Use a Validate rule to verify the mandatory fields have a value
• D.Configure the mandatory fields as Required in the section rule

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You create an application for employees to submit timesheets. Employees enter work, vacation, and sick time for a particular week.
On the entry form, employees see a summary of the total hours entered.
After the employee submits the timesheet, the application displays remaining vacation and sick time for the employee.
To configure the form where users enter hours, select the best configuration option to calculate the total hours for the week.

• A.Use a When rule. When the value of any work, vacation, or sick time changes, the total hours change.
• B.Use declarative processing. When the value of any work, vacation, or sick time changes, the total hours change.
• C.Use procedural processing. When the value of any work, vacation, or sick time changes and the user submits the form, the total hours change.
• D.Use a data transform. When the user enters the form, the data transform determines the sum of the work, vacation, and sick time properties.

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