Which ITIL concept includes governance, practices, and continual improvement?

• A.The ITIL Value System
• B.The 'deliver' and 'support' value chain activities
• C.The 'focus on value' ITIL Guiding Principle
• D.The 'value streams and processes' dimension

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Which lifecycle activity is focused on creating prototypes and specifications?

• A.Design
• B.Deliver
• C.Support
• D.Transition

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Which activity has the purpose of developing, integrating, and testing digital products to transform designs into functional solutions?

• A.Support
• B.Build
• C.Discover
• D.Operate

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Which practice has the purpose of ensuring that the organization's suppliers and their performance are managed appropriately to support the provision of seamless, quality products and services?

• A.Service management
• B.Release management
• C.Supplier management
• D.Relationship management

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Which of the following BEST describes an operating model?

• A.A set of rules that ensures consistent decision-making and accountability within the organization
• B.A recommendation that guides an organization's actions and decisions in all circumstances
• C.A set of organizational resources designed for performing specific work or achieving a particular objective
• D.A conceptual and visual representation of how an organization co-creates value with its customers

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