What can you do to give the business user access to the Territory Management work center?
Please choose the correct answer.
Response:

• A.Assign the employee to the organizational structure
• B.Use business scoping for the authorization of Territory Management
• C.Create a new business role with the work center and assign it to the business user
• D.Assign the business user to a territory

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What activities do you perform in the Administrator work center to enable a new social media channel?
There are 3 correct answers to this question.
Response:

• A.Set up service level determination for the social media channel
• B.Select the channel type
• C.Create and schedule social media import run
• D.Set up access to social media account
• E.Maintain Next Ticked configuration

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When responding to a SAP Cloud for Customer ticket, where is the default sender email address taken from?
Please choose the correct answer.
Response:

• A.Service technician of the ticket
• B.Employee responsible for the ticket
• C.Outbound channel
• D.Sales organization

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When using data migration templates for the initial load, which activities are steps in migration process?
There are 3 correct answers to this question.
Response:

• A.Align data fields with input fields
• B.Active the migration templates in scoping
• C.Import the provided migration template in Data Workbench
• D.Upload data from the template file
• E.Find and fix errors in the data file

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What are reasons to integrate SAP Cloud for Customer with SAP ERP and SAP CRM?
There are 2 correct answers to this question.
Response:

• A.To update products and customer data from SAP cloud to SAP on-premise solutions
• B.To improve the system performance of SAP cloud and SAP on-premise solutions
• C.To enable real-time pricing for SAP Cloud from SAP on-premise solutions
• D.To run subsidiaries through SAP cloud solutions with shared master data

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