Which interview questions should you avoid?

• A.How do you interact with the software?
• B.Why do you feel stressed during this process?
• C.Would you prefer to skip this step in the process?
• D.What do you do when you arrive at the office?

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What are the main objectives of the "charretting" technique? Note: There are 2 correct Answers to this question.

• A.To merge multiple Design Thinking challenges into one.
• B.To speed up the synthesis phase.
• C.To collaboratively evaluate potential areas for a given project scope.
• D.To discuss with project sponsors if the scope is fuzzy or unclear.

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Goal of the interview.

• A.Engage
• B.Watch and Listen
• C.Observe
• D.Learning as much as possible

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What are key Design Thinking use cases from a business/ IT perspective? Note: There are 2 correct Answers to this question.

• A.Services and products
• B.Solution mapping
• C.Incident management
• D.IT applications and solutions

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What are key goals of the 360° research phase? Note: There are 2 correct Answers to this question.

• A.Find out where the current pain points are.
• B.Find out if your first approaches are feasible and viable.
• C.Create an exact definition of the problem that needs to be solved.
• D.Step into the shoes of the user.

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