Why is time boxing important for coaching Design Thinking workshops? Note: There are 2 correct Answers to this question.

• A.It establishes the authority of the coach.
• B.It drives creativity.
• C.It keeps the number of ideas at a reasonable level.
• D.It is pivotal to ensure results are achieved.

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Which of the following are basic principles of field research? Note: There are 2 correct Answers to this question.

• A.Ask a lot of "why" questions to get valuable data.
• B.What people say is often not what they do, think, or feel.
• C.Focus on the users who represent your main customer group.
• D.Take people out of their context and put them in an inspiring environment.

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The empathy map contains four main components that help you organize data from people you interview:
Note: There are 3 correct answers to this question.

• A.Create
• B.Feel
• C.Say and Do
• D.Think

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How do you gain a deeper understanding of the problem in the research phase? Note: There are 3 correct Answers to this question.

• A.Conduct adjacent and analogous research.
• B.Define an empathy map.
• C.Create a "day in the life" of the persona.
• D.Run different interview formats.
• E.Conduct field research and observe users.

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Prototypes must beexpensive and sophisticated.

• A.False
• B.True

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