SFB Industries are offering standard lower prices to some of their key accounts. How can this be reflected within Products/Price books?

• A.Create a new price book and add the relevant products
• B.Add a discounted price to the existing products inside of Salesforce
• C.Create a custom field on the product object where you can enter the lower price
• D.Add new products into Salesforce with lower prices

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What tool would you use to automate a process so a parent case is closed, the child case automatically closes?* (1 Point)

• A.Validation rule field update
• B.Auto response rule
• C.Workflow rule field update
• D.Apex trigger

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How many versions of any given flow, created with Visual Workflow, can be active at one time?

• A.3
• B.2
• C.4
• D.1

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What sums up to the Manager on both the Collaborative and Customizable Forecasting?

• A.Product Quantity
• B.Opportunity Amount
• C.Expected Revenue
• D.Quota Amount

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Users have been given Read/Write access to product support cases through criteria-based sharing rules. A user's profile only has read permission for cases.What can the user expect regarding their ability to edit product support cases?

• A.The user will only be able to edit cases manually shared with them.
• B.The user will not be able to edit product support cases.
• C.The user will only be able to edit the cases that they created.
• D.The user will be able to edit product support cases.

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