Cloud Kicks (CK) does business directly with individual consumers (B2C) and large businesses (B2B). Some of CK's B2C customers are employed at its larger customer accounts and should be tracked under both.
Which two options will CK need to use to manage its customers' accounts?
Choose 2 answers

• A.Contacts to Multiple Accounts
• B.Leads
• C.Person Accounts
• D.Campaign Members

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The VP of the company is always travelling and uses only an iPad for office communications. Employees, who are chatter users, needs to submit their quotes for approval by the VP. How will the system admin meet this? Choose 2

• A.Enable Salesforce Mobile
• B.Enable Chatter
• C.Configure Salesforce for Outlook
• D.Enable Approval by Email

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What statements are true regarding Territory Management? Choose 2.

• A.Users in a territory can view, edit, transfer, and delete Opportunities assigned to the territory.o Users in a territory can view all opportunities associated with accounts in the territory, regardless of who owns the opportunities.
• B.Users in a territory can view, edit, transfer and delete all opportunities associated with accounts in the territory, regardless of who owns the opportunities.
• C.Users in a territory can view, edit and delete all opportunities associated with accounts in the territory, regardless of who owns the opportunities.
• D.Users in a territory can view, edit, transfer, and delete accounts assigned to the territory.

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AW Computing is conducting an audit and wants to understand how many objects have been shared as public externally.
which tool should the administrator use to quickly obtain this details?

• A.Security Health Check
• B.Setup Audit Trail
• C.Session Security Settings
• D.Object Manager

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The wrong choices on the list should be improved.
A lead needs to be assigned automatically to a Sales Rep if there has been no action on the account after 10 days. And the Deal status should be set to "Stalled" after it has been approved by a Manager. Which automation processes can a system administrator use?

• A.Validation Rule. Assignment rule. Approval Process.
• B.Assignment Rule. Approval Process. Workflow Rule
• C.Assignment Rule, Approval Process.
• D.Assignment Rule. Auto-Response Rule, Workflow Rule

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