An Agentforce Specialist wants to troubleshoot their Agent's performance. Where should the Agentforce Specialist go to access all user interactions with the Agent, including Agent errors, incorrectly triggered actions, and incomplete plans?

• A.Plan Canvas
• B.Agent Settings
• C.Event Logs

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Choose 1 option.
Universal Containers has created an Employee Agent.
Which step should an Agentforce Specialist take to connect the agent with a Slack channel?

• A.Create a connection between Salesforce and the Slack workspace.
• B.Create an Omni-Channel flow and connection between Salesforce and the Slack workspace.
• C.Create an embedded service deployment and connection between Salesforce and the Slack workspace.

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An Agentforce configured Data Masking within the Einstein Trust Layer.
How should the Agentforce Specialist begin validating that the correct fields are being masked?

• A.Use a Flow-based resource in Prompt Builder to debug the fields' merge values using Flow Debugger.
• B.Request the Einstein Generative AI Audit Data from the Security section of the Setup menu.
• C.Enable the collection and storage of Einstein Generative AI Audit Data on the Einstein Feedback setup page.

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Universal Containers deployed the new Agentforce Sales Development Representative (SDR) Into production, but sales reps are saying they can't find it. What is causing this issue?

• A.Sales rep users profiles are missing the Allow SDR Agent permission.
• B.Sales rep users do not have access to the SDR Agent object.
• C.Sales rep users are missing the Use SDR Agent permission set.

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Coral Cloud Resorts needs consistent pass/fail logic for agent testing.
Which Testing Center capability provides that?

• A.Use customer rating as a proxy for correctness.
• B.Run a script on event logs to identify the failed utterances.
• C.Use structured batch testing with validation per test utterance,

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