Universal Containers is delivering many changes to its Salesforce system. Adoption reports are discovering that many features are unused. The steering committee wants this to change and is looking to the architect for advice.
What should an architect recommend to overcome this?

• A.Stop development until current features start being used.
• B.Using Lightning Web Components for every user interface.
• C.Sending weekly communication emails reporting on least engaged users
• D.Adopting user centered design to understand user needs before building the solution.

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Universal Containers (UC) has developed extensions of Salesforce Service Cloud for the use of its customer service teams using the change set development model.
Recently, UC acquired a company that develops extensions of an AppExchange app. The development team of the acquired company uses the org development model. The Universal Containers CTO wants both teams to work on a single org and follow the same set of processes.
Which development model should the architect recommend to be used by the consolidated development team?

• A.Package development model, so teams can build release artifacts that can be tested and released independently from artifacts for other projects
• B.Package development model, because it allows packages to be created and deployed using declarative (point-and-click) development tools, without writing code
• C.Org development model, because the acquired company's team is already using it, and it is better than the change set development model
• D.Change set development model, because UC is already using it, so it will face less resistance

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Universal Containers operates from North America and does business within North America. UC has just acquired a local company in Asia to start operating from Asia. Currently, these two business units operate in two different languages. Both units have different sales processes and have to comply strictly with local laws.
During the expansion phase, UC would like to focus on innovation over standardization. What should an architect recommend given the scenario?

• A.Opt for Multi-org strategy, each org have its own sales process, common rules and operate in locale
• B.Opt for Single-org strategy, standardized sales process, common rules, and business unit-specific locale
• C.Opt for Single-org strategy, standardized sales process, common rules, and same locale for all business units.
• D.Opt for Multi-org strategy, standardized sales process, common rules, and same locale across orgs.

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Universal Containers wants to implement a release strategy with major releases every four weeks and minor releases every week. Major releases follow Development, System Integrated Testing (SIT), User Acceptance Testing (UAT) and Training. Minor releases follow Development and UAT stages.
What represents a valid environment strategy consideration for UAT?

• A.Minor and Major releases use the same Full copy.
• B.Minor releases use Partial copy and Major releases use Full copy.
• C.Minor releases use Developer and Major releases use Full copy.
• D.Minor and Major releases use separate Developer pro.

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Universal Containers wants to implement a release strategy with major releases every four weeks and minor releases every week. Major releases follow Development, System Testing (SIT), User Acceptance Testing (UAT) and Training Minor releases follow Development and User Acceptance Testing (UAT) stages. What represents a valid environment strategy consideration for UAT?

• A.Minor releases use Partial copy and Major releases use Full copy
• B.Minor and Major releases use same Full copy.
• C.Minor releases use Developer and Major releases Full copy
• D.Minor and Major releases use separate Developer pro

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Name: *

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Verification: *