Universal Containers (UC) would like to create a site for its existing customers. The site will contain articles, manuals, and FAQs. The site will also contain access to UC's Contracts object specific to each customer and the ability for customers to update their billing information, requiring them to log in to the site to access any information.
Which template should UC select when building its site?

• A.Help Center C
• B.Partner Central
• C.Customer Account Portal
• D.Customer Service

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Northern Trail Outfitters has configured chat so customers can quickly get answers to their questions by chatting with an agent while browsing the Experience site.
How should an administrator embed the chat window in an Experience site?

• A.Add the Embedded Service component to Builder pages.
• B.Create an Embedded Service quick action.
• C.Create a custom component using the Embedded Service API.
• D.Configure the Embedded Service connector.

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Dreamscape Flowers (DF) has a community for its flower growers. DF now wants to create communities for its franchisee network as well as direct B2C customers as part of a company-wide digital transformation. Other subsidiaries of DF are also undergoing digital transformation and are interested in setting up similar communities based on DF's approach.
In what two ways can Lightning Bolt help DF accomplish this?
Choose 2 answers

• A.Lightning Bolts can be distributed and reused.
• B.Lightning Bolts can help reduce implementation time.
• C.Lightning Bolts can help organize, manage, and reuse digital content.
• D.Lightning Bolts can help minimize licensing and provisioning cost.

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Universal Containers (UC) wants to build a product registration site to allow guest users to register a product. The functionality will involve a multi-step flow.
How should UC enable the guest user to run the flow?

• A.Assign a single screen to multi-step flow and give the guest user access via page layout.
• B.Set the "Enable Lightning Flows for Guest User" toggle option to ON in Setup.
• C.Save the flow with the "System Context Without Sharing-Access All Data" option.
• D.Convert multi-step flow into individual flows and give the guest user access to each flow separately.

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Northern Trail Qutfitters (NTO) would like to create a public Knowledge base for the general public to be able to view articles, manuals, and FAQs.
Which template should NTO select when building its site?

• A.Help Center
• B.Customer Service
• C.Customer Account Portal
• D.Partner Central

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Name: *

Email: *

Verification: *