Universal containers is planning to implement Salesforce as their CRM system. Currently they have the following systems
1. Leads are managed in a Marketing System.
2. Sales people use Microsoft Outlook to enter contacts, emails and manage activities.
3. Inventory, Billing and Payments are managed in their ERP system. 4. The proposed CRM system is expected to provide Sales and Support people the ability to have a single view of their customers and manage their contacts, emails and activities in Salesforce CRM.
What should an Integration Consultant consider to support the proposed CRM system strategy?

• A.Evaluate current and future data and system usage and then identify potential integration requirements to Salesforce.
• B.Plan for migration of customer and sales data across systems on a regular basis to keep them in sync.
• C.Propose a middleware system that can support interface between systems with Salesforce.
• D.Explore Out of box Salesforce connectors for integration with ERP, Marketing and Microsoft Outlook systems.

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UC leverages external MDM as the customer master. When an agent creates or updates an account in Salesforce, it must be created/updated in MDM before it is saved in Salesforce. Sales users should be allowed to navigate to other pages while the account record is saved.
What is the recommended approach?

• A.Make a synchronous callout from VF page controller with page refresh using Action region.
• B.Make a continuation callout from VF page controller with page refresh using Action poller.
• C.Make an @future callout to MDM from a trigger with page refresh using Action region.
• D.Make an asynchronous callout from VF page controller with page refresh using Action region.

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Universal containers utilizes the REST API to update the multiple Salesforce objects in real time based upon changes from their ERP system. They recently started encountering API Limits and have consulted the Integration Architect on possible solutions.
What two possible strategies should the architect consider?
Choose 2 answers

• A.Utilize the REST API batch URI to consolidate 100 DML operations into single API call.
• B.Migrate the integration to the Bulk API which does not count towards the API limits.
• C.Migrate the integration to the partner WSDL to support 200 DML operations in a single API call.
• D.Utilize workflow outbound messaging which does not count towards the API limits.

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Universal Containers is planning to develop a native mobile app for their employees to interact with Salesforce.
Which two options should the Architect recommend?

• A.Leverage Identity Product
• B.Leverage SOAP API
• C.Leverage Message Queue Product
• D.Leverage Identity Product
• E.Leverage REST API

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Which protocol should an Integration Architect utilize to create a secure channel between Salesforce and other system?

• A.SSH
• B.SFTP
• C.TLS
• D.SMTP

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