A Platform Administrator at Cloud Kicks needs to temporarily remove one dashboard from a shared folder with several dashboards to make some required changes. How should the administrator achieve this?

• A.Remove View access to the shared folder.
• B.Edit the dashboard properties and move it to a private dashboards folder.
• C.Remove the permission set to the dashboard from the users.
• D.Create a private group and add the dashboard to it.

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What are two capabilities of Salesforce Knowledge? Choose 2 answers.

• A.Knowledge articles are always publicly available for customers.
• B.Any user can write and publish articles.
• C.Knowledge articles integrate with Service Console.
• D.Users can rate the helpfulness of articles

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Cloud Kicks has implemented an Employee Agent to answer benefits questions for its employees. How should a Platform Administrator prevent the agent from responding to staff members' questions about the CEO's private health plan and benefits?

• A.Configure assignment rules to assign the agent to employee data.
• B.Ensure the users' permissions and field-level security restrict access to the CEO's health plan.
• C.Modify the agent's instructions and guardrails to block questions related to the CEO's health plan.
• D.Train the agent on employee health plans instead of the CEO's health plan.

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DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that generates leads for loans. DHR needs to complete the project within 30 days and has maxed out its budget for the year. Which AppExchange item should help a Platform Administrator meet the request?4

• A.Lightning Community6
• B.Flow Solutions8
• C.Bolt Solutions5
• D.Lightning Data7

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Sales reps miss key fields when filling out an opportunity record through the sales process. Reps need to move forward in stages but are unable to enter a previous stage. Which three options should a Platform Administrator use to address this need?

• A.Mark fields required on the page layout.
• B.Use Flow to mark fields required.
• C.Configure Opportunity Path.
• D.Use validation rules.
• E.Enable guided selling.

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