A telecommunications company wants to create a 360° view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses. Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below.
Status = Active
Pay bill
Review usage
Cancel service
Status = Suspended
Pay bill
Reconnect service
Cancel service
Status = Pending installation
Set up billing
Schedule installation
Cancel installation
Status = Canceled
Reconnect service o Cancel service
Status = Pending installation
Set up billing
Scheduleinstallation
Cancel installation
Status = Canceled
Pay bill
Disconnect service
Reconnect service
Which two FlexCard features should the consultant use to meet these requirements? Choose 2 answers

• A.States
• B.OmniStudio Action
• C.Custom Style
• D.Flyout

Comment: *

Name: *

Email: *

Verification: *

Which element retrieves data from a Salesforce picklist in an org?

• A.DataRaptor Extract Action
• B.Lookup
• C.Select
• D.Calculation Action
• E.Mark this item for later review.

Comment: *

Name: *

Email: *

Verification: *

How should the consultant design the OmniScript solution to allow the user to stop and resume a process at a later time?

• A.Configure the Save property
• B.Configure a ResumeStep
• C.Use an Integration Procedure
• D.Use a DataRaptor Post Action

Comment: *

Name: *

Email: *

Verification: *

A consultant is designing a Flexcard for a client. The client wants the Flexcard to launch a child card with additional information and actions related to the parent card when the agent clicks on a button. How should the consultant design the Flexcard to meet the client's requirements?

• A.Design the parent card to launch a child card when the specific action is taken.
• B.Design the parent card to launch a child card through a Flyout Action.
• C.Design the parent card to launch a new Data Mapper when the specific action is taken.
• D.Design the parent card to launch a new Omniscript when the specific action is taken,

Comment: *

Name: *

Email: *

Verification: *

A business wants to create a reusable OmniScript to capture customer payment information during the order process. The business decides that the first step of the payment process should include:
- Payment type (credit card or bank account)
- Payment amount
Which two elements should the consultant recommend for this step of the process? Choose 2 answers

• A.Number
• B.Radio
• C.Multi-select
• D.Currency

Comment: *

Name: *

Email: *

Verification: *