What is the most common form of recognition?

• A.Trophies
• B.Merchandise chosen from an award catalog
• C.Verbal recognition
• D.Cash

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At a high level, performance measures are generally divided into what two broad categories?

• A.Objective and subjective
• B.Organizational and divisional
• C.Behavioral and attitudinal
• D.Financial and non-financial

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If the beginning wage needed to recruit quality candidates for given job is higher than that of incumbents who have been with a company for some time, what type of pay adjustment should be used to correct this discrepancy?

• A.Automatic
• B.Cost-of-living
• C.Market
• D.Tenure

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Which of the following statements best describes workplace flexibility as a deeply embedded cultural strategic advantage for an organization?

• A.Flexibility is strategic and viewed as an essential element in achieving organization success.
• B.Flexibility may take place on a case-by case basis.
• C.Some departments use flexible work arrangements but they are inconsistent and not organizationwide.
• D.Employees feel free to request flexible work arrangements as needed.

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Which of the following is a true statement about using recognition plans to drive business results?

• A.Provides managers a rationale for requesting an increase in departmental recognition budgets.
• B.Implementing a recognition plan in lieu of a competitive base pay plan will motivate employees to work harder.
• C.Employee basic salary needs must be met before they will begin to appreciate recognition awards.
• D.The behaviors organizations are seeking depends on what types of employees are hired.

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