Question 46
A customer's computer is having difficulty opening programs and regularly receives error messages regarding low system resources. Which of the following performance setting changes would BEST help the customer temporarily until a proper upgrade can be made?
Question 47
A technician is setting up a laptop for a company. The company is very concerned about data loss after one of a laptops was stolen. Which of the following security best practices should be implemented to address this concern?
Question 48
A user's mobile device is losing its battery charge very quickly. The user reports a 90% charge at
9:00 a.m., but has 22% battery by 1:00 p.m. The user has installed several applications, and the phone is a relatively new, high-end phone. The user claims most of the usage involves checking emails for a few minutes three or four times per hour.
Which of the following should a technician perform FIRST to diagnose the issue properly?
Question 49
A technician is in the process of upgrading Windows 8 to Windows 10. The technician needs to make sure all of the applications, user profiles, documents, and PST files are preserved.
Which of the following methods would the technician MOST likely perform on the computer?
Question 50
A technician needs to update the network firewall, which will cause a temporary outage. The technician submits a change management request to perform the required maintenance.
Which of the following provides details about what the technician will need to do if the update fails?
