Question 21
A user is working with the command line interface on a Linux computer.
To show the contents of the current directory, which of the following commands should be used?
Question 22
A user is unable to get to any internal websites but can access some external websites. Which of the following will MOST likely resolve this issue?
Question 23
Joe, an employee, took a company-issues Windows laptop home, but is having trouble connecting to any of the shares hosted on his home media server.
Joe has verified he is connected to the Internet.
Which of the following would explain why Joe cannot access his personal shares?
Question 24
Joe, a customer, calls a technician to report a remote computer is demonstrate erratic behavior while he is working on it.
The technician verifies the files and directories Joe is working on locally cannot be open in any application, and the computer is extremely slow.
Which of the following is the MOST likely cause of this issue?
Question 25
A customer calls the help desk to report an intermittent dim display on a recently purchased laptop that is used while traveling. The display appears to function properly white the customer is at home, but the display appears dim while traveling. Which of the following is the MOST likely cause of the dim display'?
