Question 1
During a network server outage, the administrators computer received an IP address of
169.254.0.10 and had no access to internal or external resources.
Which of the following should be configured to ensure the administrator's computer retains network access?
Question 2
A user receives a call from someone who claims to be part of the IT department.
The IT caller instructs the user to provide the IP address of the user's computer.
Which of the following actions should the user take NEXT?
Question 3
A user wants to connect a Windows notebook computer to an external desktop monitor, keyboard, and mouse. However, each time the user closes the notebook lid, the computer shuts down automatically. Which of the following options in the Power Settings menu should the technician select to prevent the automatic shutdown?
Question 4
Which of the following key and mouse combinations can be used to run an application as a different user?
Question 5
Which of the following are best practices to avoid ESD-related damage when handling internal computer components? (Select TWO.)
