A network administrator audited applications on a user's desktop and noticed a program used to sync a mobile device to the desktop's calendar.
To ensure corporate data is not exchanged to cloud servers, which of the following mobile security methods should be implemented?

• A.Enterprise sandbox
• B.Remote wipe
• C.Biometric authentication
• D.Device encryption

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A SOHO user calls a technician and reports that after an on-site technician replaced all of the ink cartridges in a printer, characters are not printing clearly. Which of the following is the BEST course of action for the technician to take NEXT?

• A.Suggest the user replace the ink cartridges
• B.Train the user on how to calibrate the printer
• C.Recommend replacing the printer
• D.Reinstall the printer drivers

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A window appears on a user's screen staling the computer's files have been encrypted and an access code must be used to unlock the user's dat a. This is an example of:

• A.a virus
• B.an invalid certificate
• C.ransomware.
• D.incorrect file permissions.

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A user is attempting to open Outlook, Outlook seems to have cached some invalid user login information, causing it to fail when trying to connect to Office 365 applications.
Which of the following Control Panel applets should a technician use to clear the cached invalid user login information?

• A.Network and Sharing Center
• B.User Account Control
• C.Sync Center
• D.Credential manager

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A company wants to leverage a cloud infrastructure that allows it to keep confidential information away from other companies outside its industry while allowing data to be shared with other companies in the same field. Which of the following is the BEST option to accomplish this task?

• A.Private
• B.Community
• C.Hybrid
• D.Public

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