Question 301
A user ran updates on a Windows computer recently. Since then, the external CD drive no longer reads discs.
The user has connected the external drive to another computer that has not been updated and then successfully ran the discs.
Which of the following should the user do to fix the issue?
Question 302
An office computer has been infected with malware.
Which of the following steps should be taken FIRST?
Question 303
A corporate fileshare holds files for multiple departments. Individual users in each department create reports that are meant to be read by the rest of the company. Recently, a user ran a malicious executable that encrypted all of the documents on the fileshare. The software asked for money to be transferred via cryptocurrency in order to decrypt the files; however, the files were not decrypted after the company paid the ransom. Which of the following would MOST likely minimize the damage to a fileshare in this type of situation?
Question 304
A technician is configuring a static IP address on a Windows machine. The information is as follows:
Which of the following would be a valid default gateway address?
Question 305
A technician encounters a previously unidentified issue The technician conducts some research, finds a solution, and resolves the issue. According to best practices, which of the following should the technician do so the issue can be addressed if it is encountered again?