A user is unable to access corporate email on a smartphone. After the user launches the email application, it crashes and does not display the expected inbox. Additionally, the user reports other applications are running slowly.
Which of the following should the technician do NEXT?

• A.Check the number of applications running on the smartphone.
• B.Verify the user's email credentials.
• C.Calibrate the smartphone's touch screen.
• D.Completely drain the smartphone's battery, and then fully charge it.
• E.Ensure the smartphone is not in airplane mode.

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A technician Is troubleshooting network connectivity and receives the following output:

Which of the following tools is the technician MOST likely using? (Select TWO)

• A.tracert
• B.ipconfig
• C.netstat
• D.nslookup
• E.nbstat
• F.ping

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A company requires multifactor authentication. When accessing one of the available RemoteApp programs that requires authentication, the user is not prompted to enter a pin. Which of the following BEST describes this scenario?

• A.Single sign-on
• B.Principle of least privilege
• C.Permission inheritance
• D.Password expiration

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A technician is troubleshooting a PC and identifies the issue as malware. To remediate the PC, the technician attempts to download a malware removal too! but finds the PC cannot connect to the Internet. Which of the following MOST likely explains why the PC cannot access the Internet?

• A.The PC Is quarantined.
• B.The PC is currently running antivirus.
• C.Malware corrupted the NIC drivers.
• D.System Restore is disabled.

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A technician is installing the Mac OS X operating system. The technician is prompted to select the filesystem.
Which of the following filesystems should the technician utilize to install the listed operating system?

• A.FAT32
• B.EW2
• C.NTFS
• D.HFS

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