The network cable is defective on a printer using an IP address of 192.168.1.100. When using the PING command to communicate with this printer, which of the following responses would be received?

• A.Request timed out
• B.TTL 254
• C.Destination specified is invalid
• D.Reply from 192.168.1.100

Comment: *

Name: *

Email: *

Verification: *

Which of the following hazards must the technician be aware of when working with toner?

• A.It can cause the floor to become slippery.
• B.It is combustible.
• C.It conducts electricity.
• D.It causes the paper to heat up.

Comment: *

Name: *

Email: *

Verification: *

When speaking with a technical support representative, a technician should:

• A.explain the customers concerns and clarify their action plan.
• B.determine the key contact at the customers location.
• C.confirm the technical support representatives recommendations.
• D.provide minimal information to save the representatives time.

Comment: *

Name: *

Email: *

Verification: *

Which of the following utilities could be used to determine a subnet mask?

• A.PING
• B.TRACERT
• C.NSLOOKUP
• D.IPCONFIG

Comment: *

Name: *

Email: *

Verification: *

Which of the following are printer languages? (Select THREE).

• A.LPT
• B.LPR
• C.PJL
• D.PS
• E.PCL
• F.USB

Comment: *

Name: *

Email: *

Verification: *