Which of the following is the BEST question to use when an instructor wants to engage an entire group of learners in a discussion?

• A.Closed-ended questions
• B.Open-ended questions
• C.Single response questions
• D.Individually directed questions

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Which of the following is the MOST effective action for improving participation during a questioning session?

• A.Call on individuals by name to engage them.
• B.Have each learner take turns asking and answering a question.
• C.Ask for raised hands if they know the correct answer.
• D.Move closer to the participants in order to actively engage them.

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An instructor is conducting an online class and notices some learners are less responsive than others. The instructor wants to ensure all the learners are participating in the class. Which of the following is BEST accomplish this? (Select TWO).

• A.Send the less responsive learners a private message asking if there are any questions.
• B.Observe the less responsive learners while performing tasks to ensure comprehension.
• C.Ask the class as a whole if there are any questions, encouraging the less responsive learners to respond.
• D.Ask the less responsive learners direct questions about the subject matter.
• E.Ask each of the learners how the material being presented is relevant to their job.

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The MOST effective way for an instructor to demonstrate active listening is to:

• A.Repeat the learner's question verbatim.
• B.Display open body language to indicate interest.
• C.StatE."So what I hear you asking is. . . "
• D.Establish eye contact with the learner.

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Which of the following BEST describes the learner benefits of minimal note taking during an instructor led presentation or lecture?

• A.Minimizing note taking provides a new approach that will likely gain the approval of the student group creating a pleasant learning environment.
• B.The instructor will waste valuable time giving instruction on note taking prior to delivering the presentation.
• C.Instructor notes given to learners will contain more detail and will ensure that all the learners have the same information to work from.
• D.The effort required in extensive note taking could be better directed toward the processing of the information being presented.

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