An instructor has become ill and cannot continue a course. A new instructor is brought in, but has received no knowledge transfer from the previous instructor. Which of the following is the BEST option to assess the learner's knowledge level quickly?

• A.Administer a written pre-test
• B.Proceed with the course at a beginner level
• C.Assume all learners' knowledge is equal
• D.Ask the learners during introductions

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Right after a break in a classroom setting, a learner asks for a broader explanation of the last topic discussed.
After a more detailed explanation, the learner states, "I'm still not seeing that." Which of the following should the instructor do to bring clarity to the topic?

• A.Use a whiteboard or flip chart to draw a graphic that illustrates the concept.
• B.Redirect the question to the class using active listening.
• C.Ask the learner to remain after class to discuss the concept further.
• D.Ask the learner. "Which aspect can I help explain further?"

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An instructor asks an open-ended question to the class. Which of the following BEST describes the skill the instructor is demonstrating?

• A.Plan and use a variety of reinforcement techniques during training.
• B.Elicit learner feedback on the adequacy of instructor responses.
• C.Provide feedback that is specific to learners needs.
• D.Create opportunities for learners to contribute to the discussion.

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At the end of a class all of the learners have passed the written exam; however, the majority of the learners are still not able to perform the specified task property. Which of the following statements BEST describes the instructor's performance?

• A.The instructor used too many delivery methods during training
• B.The instructor failed to properly motivate the class.
• C.The instructor compared learning achievements to learning objectives
• D.The instructor failed to monitor learner progress during training

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Which of the following should a trainer perform prior to a training session that will utilize a book that they have not used in the past?

• A.Request the client to use a known book
• B.Postpone the session
• C.Search the publishers' website for current errata
• D.Contact the book author requesting changes to the book

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