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IFMA Certification
CFM Exam
IFMA.CFM.v2025-10-06.q91 Dumps

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Question 46

Successful emergency communication includes accurate information. What else should it include?

A.Limited information based on situational awareness.
B.A sense of urgency of the required action.
C.Speculative details of the situation.

Correct Answer: B

Successful emergency communication should convey urgency (Option B) while ensuring clarity and accuracy.
Why Option B is Correct?
* Emergency communication must be actionable, clear, and prompt to ensure individuals take the necessary steps for safety.
* IFMA's Emergency Preparedness & Business Continuity competency emphasizes timely and effective communication during crises.
* Messages must instruct individuals on what actions to take, such as evacuating or sheltering in place, with an appropriate sense of urgency.
Why Other Options Are Incorrect?
* Option A (Limited information based on situational awareness): While concise messaging is key, providing only limited information may lead to confusion and ineffective response.
* Option C (Speculative details of the situation): Emergency messages must be fact-based.
Speculation can cause panic and misinformation.

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Question 47

What is the benefit of documenting lessons learned for projects?

A.Provides inputs to the project issue log
B.Summarizes the effect of decisions made on a project and serves as a guide for what to repeat and what to avoid in future projects
C.Provides key inputs to create the project charter, develop the project management plan, and finalize the stakeholder register

Correct Answer: B

The main benefit of documenting lessons learned is that it summarizes the effects of decisions made on a project and serves as a guide for what to repeat or avoid in future projects (Option B).
Why Option B is Correct?
* Lessons learned improve future projects by documenting best practices and avoiding repeated mistakes.
* They capture what worked well and what challenges arose, creating a knowledge base for continuous improvement.
* IFMA's Project Management Core Competency highlights that facility managers must use past experiences to refine processes and improve efficiency.
Why Other Options Are Incorrect?
* Option A (Provides inputs to the project issue log): Issue logs track current project problems, whereas lessons learned apply to future projects.
* Option C (Provides key inputs for the project charter, project management plan, and stakeholder register): Lessons learned are used after project execution, not during initial planning.

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Question 48

What is a way for facility managers to promote sustainability in the workspace?

A.Shorten the cafeteria hours of operation by two hours daily.
B.Establish a recycling program and communicate results.
C.Ensure janitorial staff performs routine inspections.
D.Offer a physical fitness program.

Correct Answer: B

Facility managers promotesustainabilityby implementinga recycling program and effectively communicating its results. This ensures:
* Waste reduction and increased recycling efforts.
* Employee engagement in sustainability initiatives.
* Compliance with environmental policies and corporate social responsibility (CSR) goals.
* Why the other options are incorrect:
* (A) Shortening cafeteria hoursaffects operations but does not contribute directly to sustainability.
* (C) Routine janitorial inspectionsare part of maintenance, not a sustainability initiative.
* (D) A fitness programpromotes health but does not directly enhance sustainability.

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Question 49

What is an example of adaptive change?

A.Vendors launching a new product division
B.New policy for working from home
C.Employee seeks college education
D.Construction of a new head office

Correct Answer: B

Adaptive change refers to modifications in policies, procedures, or behaviors in response to evolving needs. The IFMA Change Management framework highlights that policy shifts (e.g., remote work policies) exemplify adaptive change.
* Option B (New policy for working from home) is correct because it adapts organizational culture and work practices.
* Option A (New product division) is a business expansion, not an internal adaptation.
* Option C (Employee education) is personal growth, not organizational adaptation.
* Option D (New head office construction) is a structural change, not an adaptive change.
Adaptive change typically focuses on organizational flexibility and behavioral adjustments.

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Question 50

Your company operates a Web-based CMMS but struggles with service quality across its facilities.
What is the best way to address the issue?

A.Select one facility for improvement and use this as the benchmark for all the other facilities.
B.Use the CMMS data to identify those service delivery processes that need improvement.
C.Retrain service delivery staff on the efficient use of the CMMS.
D.Have each facility manager identify performance improvement initiatives for their respective facilities.

Correct Answer: B

ThePerformance and Qualitycompetency in IFMA recommends leveragingdata-driven decision-making for operational improvements.
* Using CMMS data (B)allows for objective identification of inefficiencies, missed maintenance, and performance bottlenecks.
* Benchmarking a single facility (A)may not capture all systemic issues across different sites.
* Retraining staff (C)is helpful but does not address underlying service delivery flaws.
* Decentralizing performance initiatives (D)may lead to inconsistencies across facilities.
Analyzing CMMS data ensuresstandardized service quality and process optimization.

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