Who defines quality within a facility?

• A.Facility manager
• B.Service contract provider
• C.Facility team
• D.Customer

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You receive numerous complaints from occupants in a facility about technology "dead zones" within certain areas of the campus. The complaints indicate that wireless connections fail and mobile phone signals drop when in a specific area of the facility. What additional information do you require to successfully address this issue?

• A.Wireless repeater locations
• B.Wireless frequencies affected
• C.Time of day outages occur
• D.Mobile phone service provider

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What is the most important strategic issue in the relationship between facility requirements and organizational requirements?

• A.Coordination
• B.Alignment
• C.Understanding

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What level of damage and risk is anticipated with the current building code requirements for most buildings?

• A.Buildings will have minor damage and occupants can continue to occupy the building after an event.
• B.Buildings will have very little or no damage with no impact on the occupancy and operations.
• C.Buildings will have damage but will not collapse and allow time for occupants to leave the building.

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A new Building Management System (BMS) has been implemented, and the system is ready to launch. What should be provided?

• A.Trend reports
• B.Data relevant for managerial reports
• C.Third-party systems to the BMS
• D.Stakeholder buy-in for the new BMS

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