You have been informed about a heavy water leakage, but you are away from town. How would you guide the on-site staff?

• A.Advise staff to scan the building to isolate the water leak. They should also evacuate people from the area of the leak.
• B.Direct staff using the facility master plan, as-built layout drawings, and the BMS to identify the source of the leak.
• C.Direct the staff to immediately call in a contractor.

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An organization recently acquired another firm with an 88-acre campus and fourteen buildings that support government-regulated activities. The Chief Financial Officer has asked the facility manager to provide an assessment of the property and facilities. One of the assessments the facility manager will perform is the Facility Condition Index (FCI). Which has the GREATEST impact on the FCI?

• A.Utility distribution.
• B.Real estate value.
• C.Building openings.
• D.Deferred maintenance costs.

Correct Answer: D

TheFacility Condition Index (FCI)is akey metric for assessing facility health, calculated as:
A black text on a white background AI-generated content may be incorrect.

* Deferred maintenance costs (D)directlyincrease FCIand indicate poor facility conditions.
* Utility distribution (A)andbuilding openings (C)aresecondary factors.
* Real estate value (B)does notdirectly impact FCI, as FCI focuses onphysical condition,not market value.
Ahigher FCIsignalsgreater maintenance backlog, impacting operational planning and funding decisions.

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What is the most important feature of an Integrated Workplace Management System (IWMS)?

• A.Use of software that allows ease of use.
• B.Use of standards that allow integration.
• C.Use of hardware that allows mobility.

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What information does the facility manager need to ensure the proposed cafeteria price increases are reasonable?

• A.Current purchasing data
• B.Written justifications and data
• C.Current market data
• D.Customer opinion surveys

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Your company has been successful in obtaining business with a new client that has stores in malls and on campuses. You will be responsible for contracting and managing third-party services formerly managed by your new client's onsite managers at multiple retail locations. Your client has asked that, to the best of your ability, you retain current contractors and, more importantly, their staff members. The agreement between your company and the client requires that you reduce the client's expense for the contracted services by 6%.
Who are the stakeholders in your newly obtained client?

• A.Other companies in the malls and campuses where your client has stores
• B.Client customers, internal stakeholders, indirect stakeholders, and service providers and partners
• C.Client staff and visitors at each store
• D.Managers within your company who manage comparable client services

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