Which three statements are true about processing options in Web Services? (Choose three.)

• A.SuppressExternalEvents and SuppressRules properties can also be defined for GetProcessingOptions.
• B.FetchAllNames proprerty of GetProcessingOptions indicates tothe server that all NameID Types should include both Name and ID.
• C.SuppressExternalEvents = true and SuppressExternalRules = true indicates to the server that External Event and Business Rules should not be triggered.
• D.SuppressExternalEvents = true andSuppressExternalRules = true indicates to the server that External Event and Business Rules should execute on operation completion.
• E.SuppressExternalEvents and SuppressExternalRules properties can be defined only for Create, Update, and Destroy Processing Options.
• F.FetchAllNames = true indicates the server that it should fetch all Names but does not fetch IDs.

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Which option should you select from the Status drop-down menu to see the reviewed requests in Knowledge Advanced?

• A.Request Review
• B.All Requests
• C.Archived Request
• D.Active Request

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A customer has a problem with a damaged battery and searches your knowledge base with the search term
"battery damageissue." The customer selects one of the answers in the search result and wants to view answers that contain closely related articles in continuation to the selected answer.
What should you configure?

• A.Open the answer containing the battery damage issueterm and under the Relationship tab add the loosely related continuation answers in Manually Related Answers.
• B.Open the answer containing the battery damage issue term and under the Relationship tab add the loosely related continuation answers in Sibling Answers.
• C.Edit the alias text file to include alias words - battery damage, battery issue, battery.
• D.Include battery and damage as keywords under Answers Stop Words.

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Which two statements are true about published reports? (Choose two.)

• A.Published reports contain snapshots of data at the time the report is run.
• B.Published reports can be edited.
• C.Published reports have filtering option in ribbon.
• D.Published report data can change automatically when the knowledge base data is updated.
• E.Published reports can be shared.

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You want to create a report in which your customer can enter any date and generate all the incidents created on that date.
Which type of report and variable should you use?

• A.Standard report with User Defined List variable
• B.Custom report with Predefined List variable
• C.Standard report with Replacement Value variable
• D.Custom report with AdHoc Value variable

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