The overall intentions and direction of an organization with regard to quality as formally expressed by top management is a:

• A.Quality Statement
• B.Quality Policy
• C.Quality Plan
• D.TQM

Comment: *

Name: *

Email: *

Verification: *

Which is an input to the Verify Scope process?

• A.Project management plan
• B.Requested changes
• C.Work breakdown structure (WBS)
• D.Performance report

Comment: *

Name: *

Email: *

Verification: *

What are the key components of the communication model?

• A.Sender, message and feedback-message, medium, noise, and translate
• B.Receiver, message and feedback-message, medium, noise, and decode
• C.Encode, messaging technology, medium, noise, and decode
• D.Encode, message and feedback-message, medium, noise, and decode

Comment: *

Name: *

Email: *

Verification: *

Risk event is the description of what may happen to the _____ of the project.

• A.Budget
• B.harm
• C.Schedule
• D.Manager

Comment: *

Name: *

Email: *

Verification: *

A critical project milestone was missed because one of the team members did not complete their tasks on time. This resulted in a heated discussion during a demonstration for the end users.
What should the project manager do next?

• A.Review the human resources (HR) policies for relevant corrective actions.
• B.Ask the team member to justify the delay during a team meeting.
• C.Escalate the performance issue to the team member's functional manager.
• D.Discuss the issue with the team member in a one-on-one meeting.

Comment: *

Name: *

Email: *

Verification: *