An agile team member received certification on a new tool; however, this team member is complaining that the rest of the team is not using the tool due to lack of knowledge.
How should the servant leader apply emotional intelligence to leverage this situation to benefit the project?

• A.Request budget to reward the team member so others will be motivated to obtain the same certification.
• B.Promote the team member to product owner to leverage the new knowledge with the clients.
• C.Ask the team member to use their recently acquired knowledge to develop and provide training to the team.
• D.Provide an incentive to team members who begin using the new tool on this project.

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A project manager is tracking a project, but a key stakeholder will not accept the project's key performance indicator (KPI) results.
Which tool or technique should the project manager use?

• A.Change control tools
• B.Context diagram
• C.Expert judgment
• D.Autocratic decision making

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Assume that your company has a cost-plus-fixed-fee contract. The contract value is $110,000, which consists of $100,000 of estimated costs with a 10-percent fixed fee. Assume that your company completes the work but only incurs $80,000 in actual cost. What is the total cost to the project?

• A.$80,000
• B.$90,000
• C.$10,0000
• D.$125,000

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The methodology that combines scope, schedule, and resource measurements to assess project performance and progress is known as:

• A.Earned value management.
• B.Forecasting.
• C.Critical chain methodology.
• D.Critical path methodology.

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Using the following data, what is the Schedule Performance Index (SPI)?
EV= $500 PV= $750 AC= $1000 BAC= $1200

• A.0.75
• B.1.5
• C.0.67
• D.0.5

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