Question 231
An organization submitted a request for proposal (RFP) for a program delivering an entire content services platform for physical and digital assets. The RFP includes definitions of key performance indicators (KPIs) and thresholds for every key functional and nonfunctional requirement. Some of these KPIs are even associated with penalties for noncompliance. Where should these KPIs and thresholds be documented during the benefits identification phase at the beginning of the program?
Question 232
A program is developing a next-generation product line, and one component has been delivered. However, due to a change request, expectations for another component are unmet.
What activity should the program manager perform next?
Question 233
A program is in the execution phase and appears to be on schedule, but invoices have exceeded the monthly budget. The program sponsor requested additional indicators as part of the monthly program status reporting cycle to enhance the ability to monitor program health. Which of the key performance indicators (KPIs) should the program manager provide to the program sponsor to address the concern?
Question 234
You are the program manager for your company and management wants you to identify how you'll make decisions in the program planning processes. What program management document should serve as the baseline for all future program decisions?
Question 235
A project manager for the most significant component in a program escalated a risk to the program manager in the delivery phase. After registering and analyzing the risk, it was learned this risk will have a very negative impact on overall program alignment with the organization's strategy and is a threat to successful delivery. The program manager cannot mitigate, transfer, or avoid it. What should the program manager do?