During program execution, a program manager receives feedback from an executive sponsor that some program stakeholders may not understand the intended benefits of the program.
Which will provide the greatest value to clarify stakeholder perceptions?

• A.Redistributing the benefits management plan
• B.Performing a stakeholder analysis
• C.Redistributing the program charter
• D.Updating the stakeholder communications requirements

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To meet growth expectations and its board's mandate, an organization drafts a new business strategy to meet future challenges and put the business on track. Key to the new strategy is upgrading the IT infrastructure and strategic direction by transitioning from an on-premise to a cloud-based computing platform that will optimize costs and offer scalability, performance, and high availability.
To appropriately plan for program success, what should the program manager do to engage stakeholders?

• A.Outline how stakeholders will be engaged using the stakeholder register and stakeholder map.
• B.Understand the organizational culture and politics, the overall program impact, and program-related stakeholder concerns.
• C.Identify and clearly outline stakeholders' key requirements and expected benefits to create a framework that addresses ongoing program activities and stakeholder needs.
• D.Capture stakeholder issues and concerns in the issue log to help the program team understand stakeholder feedback and manage them to closure.

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Which of the following statements is the most accurate when it comes to program change requests for the program scope?

• A.The change request must not affect the overall cost.
• B.The quality of the program must not be affected by the change request.
• C.The change request must not affect the schedule.
• D.The change request must be documented.

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Communication is large percentage of program execution as the program manager must communicate with the appropriate stakeholders. In larger programs face-to-face communication is not always possible. When emails are used what verbal aspect of communication is lost?

• A.Barriers
• B.Noise
• C.Nonverbal
• D.Paralingual

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In which of the following processes is the program charter created?

• A.Initiate Program
• B.Establish Program Financial Framework
• C.Develop Program Management Plan
• D.Plan Program Scope

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