When you generate an account summary, what type of information is displayed? Note: There are 3 correct Answers to this question.

• A.Marketing attributes
• B.Billing status
• C.YTD revenue
• D.Account team
• E.Relationships

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You need to create a mashup on the account overview that will allow you to open a search engine in a new window. What kind of mashup do you create?

• A.Web service
• B.URL
• C.HTML
• D.Data

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Which characteristics apply to the SAP customer factsheet? Note: There are 2 correct Answers to this question.

• A.A VPN connection is required.
• B.Connection with the Web service in SAP ERP or SAP CRM is invoked.
• C.Editing can be performed directly in the factsheet.
• D.Data is displayed in PDF format.

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What is the parameter on which sales team determination is based?

• A.Follow-up opportunity
• B.Party role
• C.Territory
• D.Primary contact person

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Which of the following fields can you use to restrict lead conversion actions? There are 2 correct Answers to this question.

• A.Approval Status
• B.Lead Score
• C.Status
• D.Qualification

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