Your customer wants to implement a multistep approval process for sales quotes based on the account classification. Which of the following steps are mandatory to achieve this? Note: There are 2 correct Answers to this question.

• A.Create a copy of the default process and maintain the copy.
• B.Enter the direct approvers for each step.
• C.Assign an e-mail template for approval communication.
• D.Define a condition in the process.

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On which revenue levels can a forecast be based? Note: There are 2 correct Answers to this question.

• A.Customer
• B.Product
• C.Territory
• D.Opportunity

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When managing the system lifecycle of active tenants in the Service Control Center, what options does an administrator have? Note: There are 2 correct Answers to this question.

• A.Terminate restore point.
• B.Accept termination.
• C.Cancel transport route.
• D.Copy solution profile.

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You want to automate the update of a particular field in an opportunity, based on a set of conditions.
Which feature do you use?

• A.Access restrictions
• B.Personalization
• C.Workflow rules
• D.Notification

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In SAP Sales Cloud, which party roles are provided as standard for an account team? Note: There are 2 correct Answers to this question.

• A.Account contact
• B.Employee responsible - Sales
• C.Account team member
• D.Sales manager

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