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Question 166

Users can post a static image of a component to the dashboard feed, a user feed or a group feed, this feature is called

A.Dashboard Component Snapshot
B.Chatter Groups
C.Dynamic Dashboards
D.The Running User
E.Dashboard Component

Question 167

Which Service Cloud and Service Cloud Console Enhancements in Spring 11 are Automatically visible to all Administrators without any setup required?

A.Global Search for the Service Cloud Console
B.Additional Case Article Fields Available for Reports and the Articles Related List
C.Salesforce Knowledge Article Number
D.Salesforce Knowledge Sidebar for the Service Cloud Console (Contextual Knowledge)
E.Multiple Languages for Salesforce Knowledge

Question 168

How many fields can be enabled for tracking on a custom Object?

A.30
B.40
C.20
D.10

Question 169

An S-Control may be all of the following EXCEPT:

A.XML
B.Snippet
C.HTML
D.URL

Question 170

Which definition best describes "accounts" and their relationships with other record types in SFDC?

A.Accounts are the backbone of information and represent prospective, existing, and former customers. An account may have multiple opportunities
B.Accounts are created after you have closed an opportunity or deal. An account must have a closed opportunity associated with it.
C.Accounts represent sales deals that your company is pursuing. An account may have only one opportunity associated with it.