Which is true about a Chatter Plus user?

• A..It can access all that a Chatter Free user can and it can also access up to 10 custom objects but not standard object.
• B.Contents, Ideas, Answers, Accounts, Contacts, Chatter, Groups, People, Profiles tab and up to ten Custom Objects only
• C.Contents, Ideas, Answers, Accounts, Contacts, Chatter, Groups, People, Profiles tab and up to 20 Custom Objects
• D.It can access all that a Chatter Free user can, accounts and contacts and it can also access up to 10 custom objects only.
• E.Accounts, Contacts and up to 10 Custom objects only.

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What is True about the Role Hierarchy

• A.Not necessarily the company org. chart
• B.Controls record roll-up forecating and reporting
• C.Controls Read / Write and Transfer Rules for each user
• D.Controls data visibility

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Custom lead fields can be mapped to which sets of objects in salesforce.com?

• A.Account or Contact Only
• B.Account, Contact, Opportunity, or Campaigns
• C.Account, Contact, or Opportunity
• D.Contact or Opportunity Only

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Auto response rules can be used to send an automated yet tailored response to customers based on the information they provide via the Web-to-lead form.

• A.True
• B.False

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Select the option that is NOT true of opportunities:

• A.Probability is the confidence factor that I will win the Opportunity, and is typically based on the Stage Value
• B.The amount field is not for the estimated amount of the sale, but dollar amount I will pay Bill Nuttall for processing my order.
• C.I should use consistent naming conventions when identifying my opportunities (ex: Account Name
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  Package offered)
• D.Expected Revenue is automatically generated by multiplying the Amount field by the Probability Field (I do not need to add this figure)
• E.Close Date should be the "best" guess as to when I will close a deal

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