At Universal Containers, multiple departments utilize the Case object for different purposes. Some users submit cases while other users provide customer support with case records.
What is the minimum required configuration for an app builder to enable different users to see different fields, based on the case type?

• A.Record Types, Page Layouts, Field Sets, and Profiles.
• B.Record Types, Page Layouts, Support Process, and Profiles.
• C.Record Types, Page Layouts, Case Teams, and Profiles.
• D.Record Types, Page Layouts, Permission Sets, and Profiles.

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Which Validation formula is valid to make sure Phone & Email fields are filled in when converting a Lead?

• A.IsConverted = TRUE && OR(ISBLANK(Phone), ISBLANK(Email))
• B.IsConverted = TRUE && OR(Phone, Email)
• C.IsConverted = FALSE && (ISBLANK(Phone) && ISBLANK(Email)
• D.IsConverted = TRUE && (ISBLANK(Phone) && ISBLANK(Email)

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When a sales rep submits an account for approval, Universal Containers wants the user to answer additional questions via a popup window to populate additional record fields.
What should an app builder use to achieve the desired result?

• A.Process Builder and Flow
• B.Custom button and Flow
• C.Lightning component and Process Builder
• D.Custom picklist field and Process Builder

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Which type of membership can be defined with external objects? (Choose 2)

• A.Indirect lookup
• B.Cross-organization lookup
• C.External lookup
• D.External master-detail

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Which of these statements is true for Lightning Connect?

• A.No external data is imported into your Salesforce org.
• B.It can be used with any data source that supports OData 2.0.
• C.All of the above.
• D.External data is read in real time when you request it.

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