When gathering requirements for HR Services, it is best to begin by defining the Service then working upwards, categorizing in progressively more detail. What are the basic categories used?

• A.HR Service, Topic Detail, Topic Category, COE.
• B.HR Service, Topic Category, COE.
• C.HR Service, Topic Detail, COE.
• D.HR Service, Topic Category, Activity Category, Activities, COE.

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If the Match All field is checked on a User Criteria record, the user:

• A.Must satisfy at least one of the criteria to meet the conditions.
• B.Must satisfy at least of the criteria to meet the conditions.
• C.Must satisfy a majority percentage of the criteria to meet the conditions.
• D.Must satisfy all of the selected criteria to meet the conditions.

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If an HR Document must be manually generated for an HR Case who is able to generate the document from the Case record?

• A.Only the assigned to person can manually generate Documents from a Case
• B.Only an HR Admin can generate Documents from a Case
• C.Only the Manager of the assignment group can generate the Document
• D.Any HR professional can generate the Document even if they are not assigned to the Case

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If the Applies to all services box is not checked on the COE ACL Configuration record what additional configurations must be made to the record ' ?

• A.No additional configurations are needed
• B.At least one HR Service must be selected for the Services list
• C.More man one group must be added to the Groups list
• D.An Applies when condition must be created for each Service

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If an HR Service will only be used internally by HR professionals, what is the minimum configuration needed?

• A.HR Service and HR Template.
• B.HR Service, HR Template, and Record Producer.
• C.HR Service.
• D.HR Service, HR Template, Record Producer, and Lifecycle event type.

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