If the HR Service does not have any Case options specified, HR Documents must be manually generated for the HR Case. In this situation, who is able to generate an HR document for the Case?

• A.Any HR professional
• B.Only an HR Manager
• C.Only the assigned to person
• D.Only an HR Admin

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Where does the HR Administrator define which HR Profile fields can be edited in the ServiceNow instance?

• A.HR Profile > Setup
• B.HR Administration > Properties
• C.HR Administration > Setup
• D.HR Profiles > Properties

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What determines when the HR Chat queue is available?

• A.Schedule field on the Queues record
• B.HR Chat is always available
• C.Schedule field on the User record
• D.Schedule field on the HR Profile

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In which Application Scope is the Lifecycle Events table contained?

• A.Human Resources: Integrations
• B.Human Resources: Core
• C.Human Resources: Service Portal
• D.Human Resources: Lifecycle Events

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What are the advantages of removing the HR Admin role from the system Admin role after the HR Implementation tasks have been completed?
Choose 2 answers

• A.HR has control over further HR configurations
• B.System admin can view HR Cases and confidential profile information
• C.System Admin can still grant scoped HR roles
• D.Confidential HR data is only accessible to users with an HR role

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