Universal Containers wants to use an external Web Service provided by a third-party vendor to validate that shipping and billing addresses are correct. The current vendor uses basic password authentication, but Universal Containers might switch to a different vendor who uses OAuth.
What would allow Universal Containers to switch vendors without updating the code to handle authentication?

• A.Dynamic Endpoint
• B.Custom Metadata
• C.Custom Setting (List)
• D.Named Credential

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What record type(s) can be created from an interaction through Agent Workspace? Select 3 Answers from the below options

• A.Service Catalog Request
• B.Standard Change
• C.Incident
• D.Problem
• E.Emergency Change

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Which three statements are correct about change sets? (Choose three.)

• A.When custom fields are added to a change set, field-level security is automatically included.
• B.To use change sets, at least one inbound and one outbound connection must exist.
• C.There is a feature that allows the user to validate a change set before deploying it.
• D.When a component is added to a change set, all dependent components automatically get added.
• E.When a change set is deployed to production, by default, all unmanaged Apex tests will automatically be run.

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Which of the following roles can delete cart layout?

• A.catalog_admin
• B.catalog_editor
• C.None of the listed answers
• D.catalog_manager

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Which one of the following workshops identifies the technical requirements for implementation?

• A.Technical workshop
• B.Process workshop
• C.Implementation workshop
• D.Roadmap workshop

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