When a lookup relationship is created between two objects, which three options can the administrator select to help manage situations when a lookup record is deleted? (Choose three.)

• A.Clear the value of the lookup field.
• B.Notify the record owner.
• C.Prompt the user to enter another record to resolve the lookup relationship.
• D.Delete the related record also.
• E.Do NOT allow deletion of a lookup record that is part of a lookup relationship.

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What are three benefits of using declarative customizations over code? (Choose three.)

• A.Declarative customizations do not require user testing.
• B.Declarative customizations are not subject to governor limits.
• C.Declarative customizations generally require less maintenance.
• D.Declarative customizations will automatically update with each Salesforce release.
• E.Declarative customizations cannot generate run time errors.

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Which of the following plugins should be activated in order to enable ATF for service catalog? (Choose all that apply.)

• A.com.glide.automated_testing_impl.atf
• B.com.glide.automated_testing_impl.service_catalog_portal
• C.com.glide.automated_testing_impl.service_catalog
• D.com.glide.automated_test_framework.service_catalog_portal
• E.com.glide.automated_test_framework.service_catalog

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Which one of the following incident reports might help managers predict staffing levels required?

• A.Overdue Incidents
• B.Incidents Open per Week
• C.Critical Open Incidents
• D.Incidents Closed per Week

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What will be the new state once you click on the "Confirm" button in the problem form?

• A.Root Cause Analysis
• B.Closed
• C.Resolved
• D.Fix in Progress

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