In the baseline configuration for service catalog workflows, which of the following statements are true? (Choose two.)

• A.Requests with a value over $1000 require manager approval.
• B.Approvals will be skipped if there are no members in the approval group.
• C.Execution plans are used instead of workflows.
• D.All Requested items require manager approval.

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Which of the following is NOT a typical method to propose a new standard change?

• A.In the Standard Change Proposals Table, click "New" and submit the record.
• B.Toggle the Template Bar on an existing change and click + to add a new Template.
• C.In the Standard Change Catalog, under Template Management, select "Propose a new Standard Change Template. "
• D.Right-click on an existing change and select "Propose a Standard Change Template. "

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The Close Incident button doesn't appear for itil users.

• A.False
• B.True

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Which of the following is NOT a feature provided by Knowledge Management OOTB?

• A.Subscribing to articles
• B.Article versioning
• C.Integration with social networking platforms
• D.Import from Microsoft Word

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The marketing department at Universal Containers regularly changes the page layout requirements for its custom marketing objects. The VP of Marketing has asked the administrator for permission to configure only these objects.
What can the administrator do to meet this request?

• A.Create a custom profile with Edit permission on the custom marketing objects and assign to the VP of Marketing.
• B.Grant the VP of Marketing the ability to log in as a user who is an administrator.
• C.Enable the Marketing User permission on the user record for the VP of Marketing.
• D.Set up the VP of Marketing as a delegated administrator for the custom marketing objects.

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