Configuration items can be created from asset management.

• A.True
• B.False

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Which table does the Incident table extend from?

• A.base_incident
• B.case
• C.task
• D.ci_incident

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In change management, which record should be modified to restrict when a change can move to a specific state?

• A.ChangeRequestStateModel Script Include
• B.UI Action for the State Transition
• C.ChangeRequest Script Include
• D.ChangeRequestStateModelSNC Script Include

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A customer would like to modify the wording that appears when a user selects Change > Create New. Which type of record must be adjusted?

• A.Language File
• B.Interceptor
• C.Change Type Data Lookup
• D.Application Module

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Which table is used to store Known Error articles?

• A.kb_template_known_error_article
• B.kb_knowledge
• C.kb_article
• D.kb_knowledge_article

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