Which of the following roles can delete a change?

• A.change_manager
• B.itil
• C.None of the listed answers
• D.itil_admin

Comment: *

Name: *

Email: *

Verification: *

Which two values roll up the hierarchy to the manager for Collaborative Forecasting? (Choose two.)

• A.Opportunity amount
• B.Quota amount
• C.Expected revenue
• D.Product quantity

Comment: *

Name: *

Email: *

Verification: *

Which table is used to store all the searches performed against knowledge base articles?

• A.kb_queries
• B.ts_query_kb
• C.kb_use
• D.kb_search_log

Comment: *

Name: *

Email: *

Verification: *

In Incident Management , which of the following States are considered Active?

• A.New, In Progress, On Hold
• B.New, In Progress, Resolved
• C.New, In Progress, On Hold, Resolved, Closed, Cancelled
• D.New, In Progress, On Hold, Resolved

Comment: *

Name: *

Email: *

Verification: *

Which of the following roles can delete a problem task? (Choose all that apply.)

• A.itil
• B.admin
• C.problem_task_analyst
• D.problem_admin
• E.problem_manager

Comment: *

Name: *

Email: *

Verification: *