Question 6
In the baseline configuration for change management, how do users access approved Standard Change Templates?
Question 7
In the baseline platform configuration, the Problem States include _________.
Question 8
Which script action is called once "Communicate Fix" is clicked?
Question 9
A Visualforce page contains an industry select list and displays a table of Accounts that have a matching value in their Industry field.
When a user changes the value in the industry select list, the table of Accounts should be automatically updated to show the Accounts associated with the selected industry.
What is the optimal way to implement this?
Question 10
Universal Containers wants to use an external Web Service provided by a third-party vendor to validate that shipping and billing addresses are correct. The current vendor uses basic password authentication, but Universal Containers might switch to a different vendor who uses OAuth.
What would allow Universal Containers to switch vendors without updating the code to handle authentication?

