How can an administrator ensure article managers use specified values for custom article fields?

• A.Require a field on the page layout.
• B.Create different article types for different requirements.
• C.Create a formula field on the article.
• D.Use field dependencies on article types.

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What is the module name that is used to access configuration base items?

• A.CMDB > Base Items
• B.Configuration > Base Items
• C.Base Items > Configuration
• D.Configuration Items > Base Items

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What is the relationship between User table and Location table?

• A.Many-to-many
• B.One-to-many (one user can have many locations)
• C.One-to-one
• D.One-to-many (one location can be assigned to many users)

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Which of the following capabilities can be done by benchmarks? (Choose all that apply.)

• A.Auto-update process design according to selected peer
• B.Comparison by industry
• C.Measure KPI Performance
• D.Identify improvement opportunities
• E.Comparison by number of users

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True or False: Every Catalog Item uses the same workflow to manage approvals.

• A.True
• B.False

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