What type of performance standard specifies the steps necessary to complete a job duty?

• A.Time
• B.Process
• C.Quality
• D.Quantity

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Why are lump-sum increases generally used?

• A.To control annual fixed costs from base pay adjustments
• B.To make up for benefits not provided by the organization
• C.To reward employees under short-term incentive plans
• D.To elevate employees who are below the midpoint in the range

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What is the most common form of recognition?

• A.Cash
• B.Verbal recognition
• C.Merchandise chosen from an award catalog
• D.Trophies

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When using a market pricing approach to build a base pay structure, what percentage of job content should typically be similar for a job match to be considered good for benchmarking purposes?

• A.30% or more
• B.70% or more
• C.50% or more
• D.10% or more

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Which of the following statements best describes defined benefit (DB) plans?

• A.They are often integrated with government-sponsored programs.
• B.There is no promise of a specific benefit at retirement.
• C.Individual accounts must be maintained for each participant.
• D.Employees are at risk for financial resources.

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