A company has prioritized customers A, B, and C, filling orders in that sequence. What are the impacts to customer service levels for customers B and C?

• A.100% service levels for B and C
• B.Customer B has higher service level
• C.Customer C has higher service level
• D.Customer B and C have same service level

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A large manufacturer wanting to be more competitive in the global market place decided to outsource its transportation and return processing to other companies on a contractual basis. The companies providing the services would be referred to as:

• A.fourth party logistics providers.
• B.third party logistics providers.
• C.retail services providers.
• D.distribution services providers.

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Which of the following is true about supply chain management (SCM)?

• A.most organizations have a SCM department
• B.few organizations have a SCM department
• C.all organizations have a SCM department
• D.no organizations have a SCM department

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What is the Cash-to-Cash Cycle Time if a supply chain has 50 days of supply, 30 days of salesoutstanding, and 35 days of payables?

• A.50 days
• B.30 days
• C.40 days
• D.80 days
• E.45 days

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Which of the following benefits of supplier relationship management typically results from collaboration with a few critical suppliers?

• A.Elimination of formal contracts
• B.Automation of supplier sales activities
• C.Standardization of communications
• D.Reduction in customer and supplier inventories

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