A user installed a new company-approved application on a Windows PC. The installation required a reboot. After the reboot and logon, the system froze. A technician has been called to fix the problem.
Which of the following should the technician do FIRST?

• A.Boot the PC, run msconfig, check the safe boot box under the Boot tab, and then restart
• B.Log in as an administrative user and determine if the problem persists
• C.Contact the application vendor support staff for more information
• D.Boot into safe mode, and then load the ERD and restore the most recent files

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Which of the following provide the BEST security for a server room? (Choose two.)

• A.Badge reader
• B.Bollard
• C.Biometric lock
• D.Cable lock
• E.USB token
• F.Privacy window shades

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Which of the following encryption methods is used by WPA2 to improve data security as compared to previous wireless encryption protocols?

• A.TKIP
• B.S/MIME
• C.3DES
• D.AES

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A technician recently built a gaming PC with a multicode CPU, 32GB DDR4 memory, a 1TB SSD.
and a high-end GPU. The technician installed the OS and a new game but noticed the frame-rate performance was much lower than expected.
Which of the following should the technician do NEXT to address the performance issues?

• A.Update the device drivers
• B.Defragment the drive
• C.Install a higher wattage PSU.
• D.Download security patches

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A technician has been asked to recommend antivirus software for a home PC, but the user does not want
to pay for a license.
Which of the following license type should the technician recommend?

• A.Personal license
• B.Enterprise license
• C.Corporate license
• D.Open license

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